Skip to main content
Umay Help Center home page
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. Umay
  2. Troubleshooting

Troubleshooting

Device & app

Rest Support

  • How do I find my device's serial number?
  • How do I update the firmware?
  • Why do I keep getting the purple light on my REST?
  • Why am I getting a red light?
  • I am trying to connect my REST but it turns off before I can pick something from my app. How can I fix this?
  • How do I know if my REST is running the whole session?
See all 7 articles

App Support

  • App Compatibility for Android Devices
  • How do I reset my password?
  • How do I login and out on the Umay app?
  • "No Umay device found" - Why is my REST is not connecting to the Umay App?
  • How do I edit account information? Change email address, name...

Contact The Umay Team

  • How can I get more help?
Umay
Français (Canada)
Powered by Zendesk